Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day:

you, or a third party other than the carrier, have taken possession of the goods, if you have ordered one or more items within a single order and the goods are delivered in a uniform manner;
you, or a third party other than the carrier, have taken possession of the last item, if you have ordered multiple items within a single order and the goods are delivered separately;
you, or a third party other than the carrier, have taken possession of the last partial shipment or the last piece, if you have ordered an item that is delivered in several partial shipments or pieces.

To exercise your right of withdrawal, you must inform us (Steffen Musial, Fuststr. 46, 12459 Berlin, phone number: +49162/3085864, email address: info@it42life.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal:

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion or premature termination of the right of withdrawal:

The right of withdrawal does not apply to contracts:

for the supply of goods that are not pre-fabricated and for the manufacture of which an individual choice or decision by the consumer is decisive or that are clearly tailored to the personal needs of the consumer;
for the supply of goods that can spoil quickly or whose expiration date would quickly be exceeded;
for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, which, however, can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
for the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts:

for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery;
for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery;
for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.